Information Technology-enabled Services (ITeS) industry in India

Why in News: The Indian IT/ITES sector is slowing down due to AI, global economic pressures, and changing skill demands, causing layoffs and shrinking job opportunities.

Introduction

  • Past Reality: Since the 1990s, the IT industry absorbed millions of engineering and technology graduates, often offering them stable jobs, good salaries, and a gateway into the middle class.
  • Current Scenario: Rapid advances in artificial intelligence (AI), global economic uncertainty, and shifts in hiring priorities are now shrinking opportunities — threatening the dreams of new graduates.

Impacts on Graduates 

1. Shrinking Job Opportunities

  • Layoffs in major IT firms (TCS, Microsoft, IBM, Google).
  • Entry-level positions most affected; hiring down ~30%.

2. High Competition & Saturation

  • Even top-college graduates face tough job market.
  • Smaller firms or startups are often the only options.

3. Pressure to Stand Out

  • Immediate production-ready contribution expected.
  • Generalists preferred over single-skill specialists.

4. Impact of AI & Automation

  • Traditional IT roles shrinking; AI adoption accelerates change.
  • Economic uncertainties also reduce hiring.

5. Financial & Career Strain

  • Delayed onboarding, low-paying jobs, and job insecurity.
  • Limited upward mobility compared to earlier years.

6. Need for Upskilling & Lifelong Learning

  • Focus on AI, web development, soft skills, and adaptability.
  • Government and private initiatives aim to reskill workforce.

7. Age-related Challenges

  • Careers limited after ~40 years; higher risk of layoffs.

Causes of IT/ITES Job Crisis

1. Technological Disruption: AI and automation reducing demand for routine IT roles; need for generalists over specialists.

2. Economic Factors: Global slowdowns and trade tensions causing companies to cut hiring.

3. Industry Layoffs: Major firms like TCS, Microsoft, IBM, and Google reducing workforce, especially entry-level.

4. Educational Gaps: Graduates often lack industry-ready skills; tier-3 colleges have weak placement networks.

5. Career Limitations: IT jobs becoming short-lived; employees need continuous upskilling.

6. Oversupply: High competition due to saturation in popular tech fields.

Solutions for IT/ITES Job Challenges

  • Upskilling & Reskilling: Programs like Nipuna Karnataka to enhance employability.
  • Industry-Aligned Education: Colleges should match curricula with market needs.
  • Diversified Skills: Learn multiple tech areas, AI, web development, plus soft skills.
  • Lifelong Learning: Stay adaptable; specialization alone isn’t enough.
  • Government & Industry Support: Promote AI education, encourage non-IT firms to hire tech talent.
  • Career Flexibility: Consider startups or smaller firms if large companies reduce hiring.

GS Paper 3: Indian Economy – Employment trends, impact of AI and technology.

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